Delivery & Returns Information

We want your SNUGSHINE order to arrive quickly, safely, and with zero stress.
We also offer 30 day returns.  

🇬🇧 UK Delivery Options

Free Royal Mail 48-Hour Delivery

Free on orders over £35
Reliable, tracked Royal Mail delivery straight to your door.
Most parcels arrive within 2 working days.

⚡ DPD Next Day Delivery

Need your order sooner?
Choose DPD 24-Hour Delivery for an additional charge of £5.
Fully tracked, with real-time updates and delivery window notifications.

💌 Order Processing Time

Once your order has been processed, please allow up to 2 business days for dispatch. We’ll email you as soon as it’s on the way, complete with your tracking details.

Estimated delivery times:
🇬🇧 UK: 2-3 business days for Royal Mail, 1-2 business days for DPD 24 hour. 

You'll receive an email confirmation when your order has been dispatched. Once you have your order number, you can track your order from the link in the email.  

📬 Haven’t received your order?
If your delivery hasn’t arrived within the estimated timeframe and you haven’t had any updates, please contact us and we'll be happy to help track it down.

30-Day Returns + We’ll Make It Right

We stand behind our product if you're not completely happy, you can return your order within 30 days. And if anything goes wrong, just let us know. We’ll always do our best to make things right for you.

❓ Questions About Delivery?

We’re here to help. Email us anytime at hello@snugshine.com.